Zoome
| Official site | nz.nz-zoome.com |
| Year of foundation | 2022 |
| The name of the brand | Zoome |
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| Payment | Visa, Maestro, MasterCard, Skrill, Sofort, Interac, Payz, Neteller, MiFinity, CashtoCode, Neosurf, SticPay, AstroPay Card, Venus Point, Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, Tether, Paysafecard, Banküberweisung, USD Coin |
| Language | German |
Payment Information and Options at Zoome Casino
If you’re looking for casinos that accept crypto, you’ll be pleased to know that Zoome Casino supports fiat and cryptocurrencies. There are more than 15 deposit methods and more than 10 withdrawal methods, so you can fund and withdraw from your account stress-free.
The minimum deposit required is €10, which is rather standard. We’d also like to point out that the minimum withdrawal amount at the casino is €100. This is way over the industry standard, so bear that in mind.
There is also a €1,000 daily withdrawal limit and a €7000 limit. You will be required to send verification documents, which can delay your withdrawal. However, the casino suggests you send verification documents as soon as you create your account to help speed up the process.
The casino aims to process their withdrawals within 24 hours. Crypt withdrawals are naturally quicker.
Customer Support at Zoome Casino
If you need support or assistance, contact the friendly customer service agents at Zoome. One of the quickest and easiest ways to do this is through their live chat facility. Live chat customer support is available every day between 09:00 – 01:00 CET.
To use the live chat service, you will need to enter your name and email address, and you can select from several topics your query is regarding. You can also choose to send a chat transcript to your email address. We highly recommend you use this feature every time you use live chat.
We could use the live chat feature and confirm we were immediately transferred to a live chat agent without speaking with a chatbot first. We had to wait in the queue for an agent to become available. Please bear this in mind during their busy periods.
If you need help outside the live chat hours, you can email your query to the casino. You can write to them 24/7, which is currently available in English, German, Spanish, Norwegian and Finnish. Also, you can turn to the casino’s chatbot for answers to the most common queries.
